Legal Policies | Falcon Corporate Systems

Privacy Policy

1. Information We Collect

We collect personal data from clients and website visitors, including:

Names
Contact information (email addresses, phone numbers)
Company details (company name, industry, size, etc.)
Website usage data (IP addresses, browser type, pages visited, etc.)

We collect this data through:

Website forms (e.g., contact forms, newsletter signups)
Direct contact inquiries (e.g., emails, phone calls)
Third-party services (e.g., analytics tools)

2. How We Use Your Information

We use the collected data to:

Provide our services
Communicate with clients
Improve our website and services
Send marketing communications (only with your consent)

We may use automated decision-making or profiling based on the data to personalize our services and communications, but we will not use it for decisions that have significant legal or similarly significant effects on individuals without their explicit consent.

We may share data with third-party service providers who assist us in providing our services. We will only share data that is necessary for them to perform their functions, and we require them to maintain the confidentiality and security of the data. We will also share data with clients if they have explicitly consented to it in our service agreement, to help improve our services and offerings.

3. Data Retention & Minimization

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of the client relationship and a reasonable period thereafter to comply with legal obligations or resolve disputes. In general, this period is around 7 years, in line with common practices for consulting companies.

We are committed to data minimization and only collect and retain the personal data that is strictly necessary for providing our services.

We have implemented procedures for securely deleting or anonymizing data when it is no longer needed, using industry-standard encryption and secure disposal methods.

4. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Rectify any inaccurate or incomplete data
Erase your personal data (under certain conditions)
Restrict the processing of your personal data
Object to the processing of your personal data
Data portability (receive your data in a structured, commonly used, and machine-readable format)

To exercise any of these rights, please contact us at hello@falconcorpsys.com with the subject line "Data Subject Request" and provide details of your request. For example:

Subject: Data Subject RequestBody: I would like to request access to my personal data held by Falcon Corporate Systems.

5. Security Measures

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. These measures include:

Encryption of data in transit and at rest
Secure data storage and access controls
Regular security audits and vulnerability assessments
Employee training on data protection best practices

6. International Data Transfers

We may transfer personal data to countries outside of the European Economic Area (EEA), including the United States. We ensure that such transfers are subject to appropriate safeguards, such as Standard Contractual Clauses or other mechanisms approved by the European Commission, to provide an adequate level of protection for your personal data.

7. Children's Privacy

We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete the information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties before providing any personal data.

9. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by sending you an email notification.

10. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at hello@falconcorpsys.com.

11. Data Breach Notification

In the unlikely event of a data breach that compromises the security of your personal data, we will promptly notify you and the relevant authorities in accordance with applicable laws and regulations. We will also take steps to mitigate the impact of the breach and implement additional security measures to prevent future incidents.

Terms and Conditions

1. Services

Falcon Corporate Systems provides B2B sales and marketing optimization services, including:

Strategic planning and market analysis
Sales process optimization and training
Content and asset creation
Outreach automation implementation
Case study development
Optional DFY (Done For You) services like outbound outreach and inbound ads management.

These services are subject to the specific terms outlined in individual service agreements or project proposals.

2. Client Responsibilities

Clients agree to:

Provide accurate and complete information as requested by Falcon.
Make timely payments as specified in the service agreement.
Grant necessary access to systems and data required for Falcon to perform the services.
Comply with all applicable laws and regulations in their use of Falcon's services and deliverables.
Refrain from using Falcon's deliverables or intellectual property in any way not expressly authorized in the agreement.
Assume full responsibility for ensuring any third-party materials used in conjunction with Falcon's services are properly licensed and authorized.

3. Payment and Fees

Services are priced on a project basis with fixed fees within a predetermined range, as specified in the service agreement.
Payment terms are outlined in the service agreement and may include upfront payments, milestone payments, or recurring monthly fees.
Late payments may be subject to interest charges or suspension of services. Non-payment may result in termination of the agreement and potential legal action.
Falcon offers a satisfaction guarantee as outlined in its Guarantee Policy. Refunds or additional services may be provided at Falcon's discretion based on the specific circumstances and agreed-upon objectives.

4. Intellectual Property

All intellectual property rights to deliverables created by Falcon, including but not limited to strategies, plans, content, and designs, remain the property of Falcon unless otherwise specified in the service agreement.
Clients receive a non-exclusive, revocable license to use the deliverables for their intended purpose.
Clients may not use Falcon's company name or logo in their marketing materials without prior written consent, which can be requested via email at hello@falconcorpsys.com.

5. Confidentiality

Falcon maintains strict confidentiality regarding client information and will not disclose it to any third party without prior written consent, except as required by law.
Both parties agree to sign a non-disclosure agreement (NDA) to protect confidential information shared during the engagement.

6. Termination

Either party may terminate the agreement with written notice under the following circumstances:
- Material breach of the agreement by the other party.
- Non-payment of fees.
- For monthly services, either party can terminate with 30 days' written notice.
- For project-based services, termination may be subject to specific terms outlined in the service agreement.
Upon termination, the client will be responsible for any outstanding fees. Falcon will cease providing services and return any client data or materials as required by law or the agreement.

7. Limitation of Liability

Falcon's liability for any damages or losses arising from the use of its services is limited to the total fees paid by the client for the specific service in question.
Falcon makes no warranties or guarantees regarding specific outcomes or results from its services, as these are influenced by various factors beyond Falcon's control.
Clients acknowledge that they are solely responsible for implementing Falcon's recommendations and strategies and for the ultimate success of their sales and marketing efforts.

8. Governing Law and Dispute Resolution

This agreement is governed by the laws of the State of Delaware.
Any disputes arising from this agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

9. Miscellaneous

This agreement constitutes the entire understanding between the parties and supersedes any prior agreements or understandings, whether written or oral.
Falcon reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Falcon Corporate Systems website.
If any provision of this agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By engaging Falcon Corporate Systems' services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Disclaimer

No Financial, Legal, or Investment Advice

Falcon Corporate Systems provides B2B sales and marketing consulting services. We do not offer financial, legal, or investment advice. Any recommendations we make regarding software, systems, or service providers are based on our professional judgment and experience, but they should not be construed as financial, legal, or investment advice. Clients are solely responsible for making their own financial, legal, and investment decisions.

Guarantee Policy

While we cannot guarantee specific outcomes or results, we are committed to your satisfaction. Please refer to our [Guarantee Policy] for detailed information about our commitment to delivering value and our process for addressing any concerns you may have.

Limitations and Risks

Our services involve inherent risks and limitations. Clients should be aware that:

The B2B sales and marketing landscape is dynamic and constantly evolving. Strategies and tactics that work today may not be effective in the future.
Results may vary depending on the client's industry, target market, and specific circumstances.
Falcon's recommendations and advice are based on our best judgment and experience, but they do not guarantee success.
Clients are ultimately responsible for implementing our recommendations and for the overall success of their sales and marketing efforts.

Content and Information

The content on our website, blog, and other platforms is provided for informational purposes only and should not be construed as professional advice. While we strive to ensure the accuracy and completeness of the information we provide, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information. Any reliance you place on such information is strictly at your own risk.

We may use third-party information or data in our work. We do not guarantee the accuracy or completeness of such information and are not responsible for any errors or omissions.

Client Relationships

Falcon Corporate Systems acts as an independent contractor, not a partner or fiduciary, to its clients. We do not have any control over, and assume no responsibility for, the actions or decisions of our clients based on our advice or services.

Limitation of Liability

Except as expressly provided in our Guarantee Policy, Falcon Corporate Systems shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services or reliance on any information provided by us.

Miscellaneous

This disclaimer is subject to change without notice. By engaging our services, you acknowledge that you have read, understood, and agreed to this disclaimer.

Please consult with a legal professional if you have any questions or concerns about this disclaimer.

AI Ethics Statement

At Falcon Corporate Systems, we recognize the transformative power of artificial intelligence (AI) and its potential to revolutionize the way businesses operate. We are committed to harnessing this power responsibly and ethically, ensuring that our AI systems are aligned with our core values of transparency, fairness, accountability, and human oversight.

Our Approach to AI

We utilize AI in various aspects of our services, including data analysis, automation, and decision-making support. We employ a range of AI technologies, such as machine learning and natural language processing, to enhance efficiency, accuracy, and personalization.

In particular, we leverage AI for market segmentation and market analysis to provide our clients with data-driven insights. We are committed to ensuring that our AI systems are unbiased and do not discriminate against any individuals or groups. We actively monitor and evaluate our AI models to identify and mitigate any potential biases.

We recognize the potential risks and unintended consequences associated with AI. We take a proactive approach to risk management, conducting thorough assessments and implementing safeguards to minimize any negative impacts.

Transparency & Explainability

We believe in transparency and open communication regarding our use of AI. We inform our clients about how and where AI is used in our services. While we strive to provide insights into the general workings of our AI systems, we also acknowledge that certain aspects may involve proprietary algorithms and trade secrets.

We educate our clients about the potential limitations and risks of AI through various channels, including webinars, seminars, and documentation. We ensure that clients understand the importance of human oversight and critical thinking when interpreting and acting upon AI-generated insights.

Data Privacy & Security

We prioritize the privacy and security of data used in our AI systems. We implement robust technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. We obtain explicit consent from clients before using their data in AI applications and ensure compliance with all relevant data protection regulations.

Human Oversight & Accountability

We maintain a strong human-in-the-loop approach to AI. Human oversight plays a critical role in reviewing, validating, and interpreting AI-generated outputs. We ensure that humans remain accountable for the decisions made based on AI insights.

We have established internal mechanisms to address any issues or concerns related to AI usage. We encourage open dialogue and feedback from our clients and employees to continuously improve our AI practices.

Continuous Improvement

We are committed to the ongoing evaluation and improvement of our AI systems. We regularly assess our models for bias and fairness and implement corrective measures as needed.

We stay informed about the latest developments in AI ethics and actively incorporate best practices into our work. We engage with experts, participate in industry forums, and adhere to relevant ethical guidelines to ensure responsible AI development and deployment.

By upholding these principles, we strive to harness the power of AI for good, creating solutions that benefit our clients and society as a whole.

Guarantee Policy

Falcon's Commitment to Results

At Falcon Corporate Systems, we are dedicated to delivering exceptional value and tangible results for our clients. While we cannot guarantee specific rankings or outcomes due to the dynamic nature of the B2B sales and marketing landscape, we are committed to working tirelessly to help you achieve your growth goals.

If, after 90 days of engagement, you are not satisfied with the progress made towards your agreed-upon objectives, we will provide additional services at no cost or offer a partial refund, as determined on a case-by-case basis.

Our focus is on building long-term partnerships based on trust and mutual success. We believe in transparency and open communication, and we will work closely with you to ensure you are informed and satisfied with our services every step of the way.

Client Confidentiality

Falcon Corporate Systems recognizes the sensitive nature of the information entrusted to us by our clients. We are committed to maintaining the highest standards of confidentiality and data protection to safeguard your business interests.

Our Commitment

We will treat all client information, including but not limited to business strategies, financial data, customer lists, and intellectual property, as strictly confidential.
We will not disclose any client information to third parties without prior written consent, except as required by law or to fulfill our contractual obligations.
We will implement appropriate technical and organizational measures to protect client information from unauthorized access, loss, or misuse.
Our employees and contractors are bound by confidentiality agreements and are trained on data protection best practices.
We will retain client information only for as long as necessary to provide our services and comply with legal obligations.

Non-Disclosure Agreements

We require all clients to sign a non-disclosure agreement (NDA) before engaging our services. This NDA outlines the specific terms and conditions regarding the handling and protection of confidential information.

Your Responsibility

We encourage our clients to take reasonable precautions to protect their own confidential information. This includes limiting access to sensitive data, implementing strong password policies, and educating employees about data security best practices.

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